- Beer festivals are afflicted by pay system issues, staff shortages, and long lineups.
- The 11th edition of Vancouver Craft Beer Week was haunted by long lineups, a malfunctioning payment system, and staff shortages.
The ads vowed a day of great beer, tasty food, and good vibes, but some people attending this year’s Vancouver Craft Beer Week on the PNE grounds saw the event as cluttered, poorly managed, and a cash-grab.
Desaree De Cruz said the cascading frustrations for her and two friends began with a lengthy wait Saturday to get through the only entry gate.
Once inside, De Cruz said the event was highly short-staffed, congested, and unsafe, with people crowded together in more lineups waiting to buy beer samples and food.
Also, the organizers’ required wristband payment system was malfunctioning.
“They made us get those silly wristbands, and you had to put a minimum of $50 on them,” said De Cruz.
“They did say if you don’t pay the whole amount, we will charge you $2 to give you your cashback, but if you go over your $50, it’ll begin coming off your credit card automatically, but there’s no way to review your balance or what you’re spending.”
Source – CBC News