British Columbia Sun

Rogers services are beginning to return after a daylong outage dumped millions offline

BC

Key takeaways: 

  • Failsafe ‘across the network coast to coast,’ did not function: top executive.
  • On Friday, cell phone users in Toronto fiddle with their mobiles in the middle of the vast Rogers network outage. 

Rogers services seem to be coming back online after a daylong outage at the telecom giant that dumped millions of Canadians without internet and cellular service while disrupting government services and payment systems.

Some individual users saw their internet connections and phones come back to life Friday night, and an update sent to CBC’s IT division said the issue in Rogers’s “center network … looks to have recovered.” 

The Toronto-based firm offered no timeline for all customers when service may be fixed.

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Rogers services seem to be coming back online after a daylong outage at the telecom giant that dumped millions of Canadians without internet and cellular service while disrupting government services and payment systems

It says its technical groups are working hard to get everyone back online as fast as possible.

Tony Staffieri, chief executive and president of Rogers, stated in an open letter that the firm apologizes for the service interruption. He did not describe the outage or how many clients were impacted.

The outage started sometime before Friday morning; the company said little regarding its cause or when it might end throughout the day. 

Source – CBC News

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